Deaf and hard-of-hearing riders can now communicate more easily with RTA staff through Convo Access, a live American Sign Language (ASL) interpretation service available on RTA buses and at RTA facilities.
Beginning October 1, 2026, riders can use Convo Access to connect with a live ASL interpreter in real time using their smartphone. Whether you need information about routes, schedules, fares, service alerts or trip planning, an interpreter can help facilitate communication with RTA staff.
How It Works
Using Convo Access is simple:
Scan the QR code displayed on any RTA bus or at an RTA facility.
Connect instantly with a live ASL interpreter using your smartphone.
Communicate with an RTA employee through the interpreter.
No appointments, special equipment or advanced scheduling are required.
Improving Accessibility for Our Riders
Convo Access helps remove communication barriers by providing on-demand ASL interpretation when riders need assistance from RTA staff. According to the U.S. Census Bureau's American Community Survey, approximately 3 out of every 100 Riverside County residents report having a hearing difficulty.
RTA is proud to be the first transit agency west of the Mississippi River to implement Convo Access, demonstrating its commitment to expanding accessibility and communication access for customers.
About Convo
Convo has partnered with transit agencies across the country to improve communication access for Deaf and hard-of-hearing customers, including the Metropolitan Transportation Authority (MTA), NJ Transit and the Port Authority of New York and New Jersey.
By bringing Convo Access to western Riverside County, RTA continues its commitment to providing safe, reliable and accessible transportation for everyone.
RTA is offering free fares on all local, CommuterLink, and GoMicro services on October 7 in recognition of California Clean Air Day. Leave your car at home and ride free while helping reduce traffic, cut pollution and support cleaner, healthier air in our communities. Whether you're commuting to work, heading to school or running errands, taking public transit is an easy way to make a positive impact.
Together, we can improve air quality and create a more sustainable future for Riverside County.
Click here to plan your trip or call the Customer Information Center at 951.565.5002.
On September 13, 2026, the Riverside Transit Agency (RTA) adjusted several routes and trips to improve connections and maintain efficiency. This guide provided an overview of what changed so you could plan ahead. Questions or comments could be directed to or 951.565.5002.
Route 1: The eastbound direction no longer served stop 3574 on University Avenue and Market Street and instead served stop 4831 on Market Street and Ninth Street. The westbound direction no longer served stop 3491 on University Avenue and Market Street and stop 1147 on Market Street and Tenth Street. Instead, the westbound direction served stop 4830 on Market Street and Ninth Street. To provide later evening service, a new weekend eastbound trip departing Smith Avenue and Sixth Street at 10:15 p.m. and a new weekend westbound trip departing UCR at Bannockburn at 10:00 p.m. were added.
Route 3: The weekday schedules in both directions were adjusted to improve efficiency.
Route 9: The route moved from Bay C to Bay B at the Perris Station Transit Center. The weekend northbound trip departing Highway 74 and Cambern Avenue at 5:50 a.m. and the southbound trip departing Perris Station Transit Center at 6:35 a.m. were discontinued.
Route 10: The weekday westbound schedule was adjusted to maintain efficiency.
Route 11: The weekday counterclockwise schedule was adjusted to maintain efficiency.
Route 12: The westbound direction was realigned to travel on Market Street, Tenth Street, and Orange Street. The route no longer served stop 3574 on University Avenue and Market Street, stop 3490 on Orange Street and University Avenue, and stop 1148 on Orange Street and Tenth Street. Instead, the route served stop 4830 on Market Street and Ninth Street.
Route 13: The eastbound direction no longer served stop 3574 on University Avenue and Market Street and instead served stop 4831 on Market Street and Ninth Street. The westbound direction no longer served stop 3491 on University Avenue and Market Street and stop 1147 on Market Street and Tenth Street and instead served stop 4830 on Market Street and Ninth Street.
Route 14: The eastbound direction was realigned to travel on Market Street, Tenth Street, and Lemon Street. The eastbound direction no longer served stop 3574 on University Avenue and Market Street and instead served stop 4830 on Market Street and Ninth Street. The westbound direction was realigned to travel on Orange Street, 12th Street, and Market Street. The westbound direction no longer served stop 3491 on University Avenue and Market Street and instead served stop 4831 on Market Street and Ninth Street, stop 3490 on Orange Street and University Avenue, stop 1148 on Orange Street and Tenth Street, stop 1082 on Market Street and Twelfth Street, and stop 3502 on Market Street and Eleventh Street. The weekday and weekend schedules in both directions were adjusted to maintain efficiency.
Route 15: The eastbound direction no longer served stop 3574 on University Avenue and Market Street and instead served stop 4831 on Market Street and Ninth Street. The westbound direction no longer served stop 3491 on University Avenue and Market Street and stop 1147 on Market Street and Tenth Street and instead served stop 4830 on Market Street and Ninth Street. The weekday schedules in both directions were adjusted to improve connections.
Route 18: The weekend northbound trip departing the Moreno Valley Mall at 6:32 a.m. was discontinued. The weekend northbound schedule was adjusted to maintain efficiency.
Route 19: The weekday southbound schedule was adjusted to maintain efficiency.
Route 21: The weekday southbound trip departing Jurupa Valley/Pedley Metrolink Station at 8:46 p.m. was discontinued.
Route 22: The route moved from Bay B to Bay C at the Perris Station Transit Center. The weekday northbound schedule was adjusted to improve connections.
Route 23: The weekday northbound schedule was adjusted to maintain efficiency.
Route 24: The weekday schedules in both directions were adjusted to improve connections.
Route 28: The weekday eastbound trip departing the Perris Station Transit Center at 4:25 a.m. was discontinued. The weekday schedules in both directions were adjusted to maintain efficiency.
Route 29: The eastbound direction was realigned to travel on Market Street, Tenth Street, and Lemon Street and no longer served stop 3574 on University Avenue and Market Street. Instead, the route served stop 4830 on Market Street and Ninth Street.
Route 30: The weekday trip departing the Perris Station Transit Center at 8:32 p.m. was discontinued.
Route 31: The weekday and weekend schedules in both directions were adjusted to maintain efficiency.
Route 41: The weekday schedule in both directions was adjusted to maintain efficiency.
Route 49: The eastbound direction was realigned to travel on Market Street, Tenth Street, and Lemon Street and no longer served stop 3574 on University Avenue and Market Street. Instead, the route served stop 4830 on Market Street and Ninth Street. The westbound direction no longer served stop 3491 on University Avenue and Market Street and instead served stop 3575 on Market Street and University Avenue.
Route 74: The weekday westbound trip departing the Hemet Valley Mall at 4:44 a.m. was discontinued.
Route 79: The weekday northbound schedule was adjusted to maintain efficiency.
Route 200: The weekday schedules in both directions were adjusted to maintain efficiency.
Route 204: The southbound direction was realigned to travel on Market Street, Tenth Street, and Lemon Street and no longer served stop 3574 on University Avenue and Market Street and instead served stop 4830 on Market Street and Ninth Street.
Route 206: The weekday schedules in both directions were adjusted to maintain efficiency.
RTA's Youth Ride Free program has been extended through June 30, 2027, giving young riders additional time to travel at no cost. Previously set to end on December 31, 2026, the program allows anyone 18 or younger to ride free on all RTA fixed-route and GoMicro buses. Riders can board by showing a valid RTA Youth ID, school ID or other proof of age. The program connects youth across western Riverside County to jobs, education and activities, providing safe and affordable transportation.
RTA proposes several schedule changes that will take effect in September 2026. The changes include discontinuing unproductive trips to create a stronger, more efficient system and adding new trips to provide later evening service. It’s all part of our effort to meet the changing needs of our valued customers and evolve with our growing communities.
Your feedback is important to us. That’s why RTA staff is inviting members of the public to tell us what they think about the proposed changes. All written and phone comments must be received by Friday, May 22, 2026. The final changes will be presented to the RTA Board of Directors during their May 28 meeting.
THERE ARE FOUR WAYS TO SEND US YOUR COMMENTS
Email
Call us at 951.565.5002
Mail your comments to RTA, Attn: Director of Planning, 1825 Third Street, Riverside, CA 92507
Speak at a public hearing on Thursday, May 28, at 2 p.m. at the Riverside County Administration Center, 4080 Lemon Street, First Floor, in Riverside. Served by routes 10, 12, 13 and 200. Please call RTA prior to confirm any changes to the meeting time and location.
THE PROPOSED CHANGES EXISTING SERVICE TO BE DISCONTINUED:
In an effort to provide the best service and use taxpayer dollars wisely, RTA proposes discontinuing trips with low ridership on several routes. Many of these trips are early morning or late evening trips with low ridership. The removal of these underperforming trips would provide RTA with the resources to expand service where it’s needed most.
Route 9: The 5:50 a.m. weekend northbound trip departing Highway 74 and Cambern Avenue and the 6:35 a.m. weekend southbound trip departing the Perris Station Transit Center. Route 18: The 6:32 a.m. weekend northbound trip departing the Moreno Valley Mall. Route 21: The 8:46 p.m. weekday southbound trip departing the Jurupa Valley/Pedley Metrolink Station. Route 28: The 4:25 a.m. weekday eastbound trip departing the Perris Station Transit Center. Route 30 Loop: The 8:30 p.m. weekday trip departing the Perris Station Transit Center. Route 74: The 4:44 a.m. weekday westbound trip departing the Hemet Valley Mall.
NEW SERVICE TO BE OFFERED:
Route 1: A new late-night weekend eastbound trip departing Smith Avenue and 6th Street and a new late-night weekend westbound trip departing UCR at Bannockburn to increase span of service in response to growing demand.
